Contact Us

We’re here to help. Whether you have a question about an order, need seller support, or just want to say hello — reach out and we’ll get back to you fast.

  • Live Chat

The fastest way to reach us. Available Monday–Friday, 9am 5pm MT.

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  • Email Us

We respond to all emails within 24 hours on business days.

support@statecrafted.com
  • Help Center

Find instant answers to the most common questions about buying and selling.

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Send Us a Message Not urgent? Fill out the form below and we'll get back to you within 24 hours on business days.


When Can You Expect to Hear Back?

Type of InquiryTypical Response Time
Live Chat (business hours)Under 5 minutes
Email or Contact FormWithin 24 hours (business days)
Order issues / disputesWithin 24 hours (business days)
Seller verification questionsWithin 1–2 business days
Within 1–2 business days1–3 business days

Business hours: Monday–Friday, 9:00am–5:00pm Mountain Time. We are closed on major US federal holidays.

Looking for Something Specific?

Track my order
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Buyer FAQ
Seller FAQ
Become a Seller
Report a Seller or Listing